A Step-by-Step Payment Guide for First-Time and Returning Applicants
Applying for an NBI clearance is now mostly digital—but many applicants still get confused. Just like getting a Police Clearance in the Philippines, the NBI process requires careful attention to detail. This guide explains every available payment option, how to choose the right one, and what to do if something goes wrong—so you can complete your application without delays.
Your NBI clearance application will not move forward unless payment is completed successfully. If you're unsure which document you need, check our guide on NBI vs Police Clearance.
Ensures your appointment is officially recognized by the system.
Secures your place for the fingerprinting and photo capture process.
Produces the unique code needed for all payment transactions.
Formally logs your application as "Pending" in the NBI database.
Payment happens as the final part of the registration phase:
Creating your account on the official NBI portal.
Providing information for the clearance document.
Choosing your preferred date, time, and NBI branch, which is similar to setting a police clearance appointment.
The total cost of an NBI clearance application is composed of the base fee and a small technical service charge. Ensure you have all the required documents for police clearance or NBI before your visit.
The NBI system supports multiple payment channels to make it accessible nationwide.
Quick and easy payments via the GCash app on your smartphone.
Secure payment portals for most major Philippine banks.
Physical locations like Bayad Center, SM Store, and Robinson’s.
Support for various other e-wallets and digital payment systems.
Use the same account you used for registration.
The system will show a list of available channels. Choose the one that best fits your situation:
Once selected, the system will generate a reference number.
Do not close the page before saving this number.
GCash is one of the most popular payment options due to speed and convenience. It works similarly when you pay for police clearance using GCash.
Open your GCash app
Select Pay Bills or Government (depending on app version)
Choose the NBI payment partner
Enter your reference number
Confirm amount
Complete payment
Once the transaction is complete, the process moves quickly:
Payment usually reflects within minutes
You’ll receive a confirmation message
Your NBI dashboard updates automatically
Most major Philippine banks support NBI payments through their secure digital platforms.
Log in to your bank’s app or website
Select Pay Bills
Choose the NBI or authorized payment partner
Enter your reference number
Confirm payment
If you don’t use digital wallets or online banking, you can easily pay in cash at various physical locations.
To ensure a smooth experience, follow this complete workflow from start to finish:
Fill out the online form accurately with your personal details.
Choose your preferred NBI branch, date, and time slot.
Save the unique code generated by the system for payment.
Use GCash, Online Banking, or Over-the-counter channels.
Verify that your status has changed to "Paid" on your dashboard.
Visit the NBI branch on your scheduled date for biometrics.
Don't leave it to chance! Here are three easy ways to verify your payment status:
Log in to the official NBI portal and look for:
Some payment channels, such as GCash or certain banks, automatically send confirmation messages once the transaction is successful.
Always keep a digital or printed copy of your receipt as proof of transaction. This is your primary backup if any disputes arise.
This is common and usually temporary. Don't worry if your status doesn't change immediately.
Do not create a new application immediately.
In most cases, the system locks in your selection once the reference number is generated.
You cannot change the payment method once the reference number is generated.
You can wait for the reference to expire and try again to select a different method.
Understand how long your payment details and appointments remain valid.
Expired references require regeneration through the portal.
Avoiding these common errors will ensure your application process stays on track.
Entering the incorrect reference number during payment transactions.
Paying an amount that doesn't match the required fee plus service charge.
Attempting to use another person's reference number for your own payment.
Closing the browser or app before receiving a final confirmation message.
Paying twice because the status didn't update instantly. Patience is key.
These mistakes can significantly delay your appointment and clearance processing.
Follow these simple tips to make your payment process as seamless as possible.
Ensure you have a reliable connection before starting the transaction.
Ideally, pay during banking hours if you're using online banking portals.
Screenshot or download all payment receipts and reference numbers.
Avoid last-minute payments to give the system time to sync.
Use your own banking or GCash account for easier tracking.
Find quick, simple answers to the most common questions about NBI clearance payments.
No. Payment must be completed before appearing.
Generally no. Rescheduling rules apply.
Yes, as long as they use your reference number.
Not always, but it’s recommended.
